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Centralize Support, Streamline Service

Deliver outstanding experiences that handles tickets, internal communication, client updates, and self service.

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The #1 ticket Management Platform for Small Teams

Track, Prioritize and Resolve Issues Faster

Handle customer inquiries efficiently with an intelligent ticketing system that keeps your team organized and responsive, and your clients happy!

Auto-Assign Tickets

Auto-assign tickets based on priority, topic, or agent availability

Manage Tickets

Assign custom tags, categories and statuses for each ticket

Analyze Tickets

Analyze ticket resolution time and client satisfaction

Resolve
Customer
Tickets

Protect
Customer
Data

Evaluate
Customer
Service

Resolve
Customer
Tickets

Protect
Customer
Data

Evaluate
Customer
Service

Contextualized Customer Communication

Direct Client Messages

Engage in direct one-on-one conversations with clients via messages. No more siloed texting and extensive email threads.

In-Project Discussions

Create project-specific conversations within each project to keep conversations organized and contextualized

Notes and Comments

Create notes within projects with the flexibility to adjust visibility for clients or team members only with automated Client updates.

Elevate your customer support and increase client retention

Customer satisfaction and retention are the keys to a growing business. See what you could achieve with Projeni

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Increased Employee Productivity

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Increased Customer Satisfaction

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Increased Client Retention

Customized Embedded Ticket Intake Form

Facilitate the ticket creation process for clients and prospects by embedding a custom branded ticket intake form, with your company logo directly into your website.

Form builder: Select what fields you want visible in your form

Company Branding: Choose whether to include your company logo or not.

Select method of Access: Copy the code and embed directly in your website, or share the link directly

Empower Clients with Self-Service

Give clients the tools they need to be successful

Embedded Tickets

Expedite the ticket creation process by customizing and embedding your branded customer ticket intake form directly in your website

Knowledgebase

Compile documentation and answers to customer FAQs in a dedicated customer knowledgebase accessible by all your clients

Noticeboard

Broadcast important announcements, schedules, holidays, and other important events to all your clients with one single post

Supporting

Messaging

Ticketing

Projeni is an all-in-one business management platform built for small teams to streamline operations, cut overhead, and scale efficiently. It offers CRM, HRM, invoicing, project management, and a white-labeled client portal—all in one place.

Product

Use Cases

Team

Resources

One login, One platform, and One affordable price to efficiently manage your entire business

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Office

1201 W Peachtree St NW,
Ste 2367,
Atlanta, GA. 30309

[email protected]

+1 (470) 337-4139

Mon - Fri: 9 AM - 4PM
Sat - Sun: Closed

Designed & Developed by Quvah Inc.

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CRM

PMO

Finance

Procurement

Use Cases

Agency

Solopreneur

Construction

Centralize Support, Streamline Service

The #1 ticket Management Platform for Small Teams